FAQs

What’s the difference between virgin hair and remy hair?

The term virgin hair refers to hair that has been untouched by chemical processes such as bleach, color, perms and relaxers.

How is length measured?

Straight hair is measured true to length. The curly textures are measured when hair is pulled straight.

Can I straighten Virgin Virtue hair?

Absolutely! Virgin Virtue hair is 100% human hair and can be treated as such. You can straighten or curl the hair of your purchase.

Can the hair be colored?

YES, you can color our hair. However, it will no longer be virgin once you color or process the hair. We suggest you consult a professional if you wish to color your new hair.

How many ounces are in each bundle?

3.7 - 4 ounces are in each bundle

How much hair do I need to order?

Here is what is recommended:

12 – 14 inches: 2 bundles   

16 – 22 inches: 3 bundles

24 inches and up: 4 bundles  

What is your return policy?

NO RETURNS, EXCHANGES ONLY, NO EXCEPTIONS. We exercise a very strict quality control process to ensure that our clients receive only the best virgin hair. The items must be mailed for exchange in its original condition. The returned item must be unopened, unaltered, unworn, undamaged and all tags and packaging must be included. 

If you want to exchange an item you will need to email our customer service at virginvirtuehair@gmail.com to get an Authorization Code. Once you have the code, mail back the unaltered merchandise and we will gladly exchange it for you for a product of equal value.

What is your shipping policy?

The Virgin Virtue Hair ships orders using U.S.P.S to addresses ONLY. All orders will take 3-5 days for processing and up to 5 business days for delivery depending on location. You will receive tracking information in your shipping confirmation email as soon as your order ships. We do not refund shipping charges on exchanges.

What are Cammi-Paks™?

Named after the daughter of the visionary of Virgin Virtue, Camryn, Cammi-Paks™ were created as a group of products complete with special instructions on how to repair and maintain healthy hair for growth. Clients continued to ask, “How did you get Camryn’s hair that long?” Candice finally decided to share her secret, products and hair care regiment.